Furnace Factory Direct
Contact
Service: (613) 829-8186
Sales: (613) 292-8881
sales@furnacefactorydirect.ca
17 Grenfell Cres. Unit 6
Ottawa, ON K2G 0G3
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EXCELLENTTrustindex verifies that the original source of the review is Google. Our AC unit abruptly stopped working yesterday so I called Furnace Factory Direct this morning to see if they could come sometime this week to fix. Jordan, their technician, was at our house same day at 11 am and our unit was up and running by noon! This company always gives exemplary service. I could not recommend them more!Posted onTrustindex verifies that the original source of the review is Google. I recently had the best sales & service experience in my dealings with Furnace Factory Direct. My hot water tank was leaking, I called Carmine Mariano &he sent Anthony Mariano out right away! He was ready with a quote to rent or buy & a great suggestion for brand & type. We went for buying a tankless water heater. We thought we might have to wait more than a few daysn but Anthony said he would do his best to get it done asap. He overdelivered! A crew of 4 came that day to remove the old tank & install the new tankless water heater (which I love). The techs who came: Tom, Andrew, Michael, Hong & Shawn were friendly, helpful, professional. They put the tank whereI asked, were super clean & even cleaned up the mess from the leak! I highly recommend Furnace Factory DirectaPosted onTrustindex verifies that the original source of the review is Google. After years of switching between HVAC techs, I’ve finally found one that’s reliable and trustworthy. Anthony was quick and professional and I would recommend him to anyone. I will definitely be using Furnace Factory for the rest of my HVAC needsPosted onTrustindex verifies that the original source of the review is Google. We replaced our 23 year-old furnace with a new Trane furnace from “Furnace Factory Direct.” Best price out of 4 competitors; We weren’t just looking to replace the furnace, we wanted to make sure that the furnace was well suited for our house. Straight up, we found the Furnace Factory Direct HVAC people “are technically knowledgeable, and experienced.” The new furnace is “specifically tuned” for our house and that means more balanced air conditioning, better energy efficiency and savings; plus a much more comfortable environment. The bottom line: We got a very good furnace at a good price; Tuned specifically for our house. We are saving money on AC right now and we will see significant savings during the winter. More importantly, the the house is comfortable on all floors. Would we recommend Furnace Factory Direct - Absolutely ... Knowing what we know now - after having the experience, we definitely “highly recommend” this company.Posted onTrustindex verifies that the original source of the review is Google. This is the most honest and reliable trades company I've ever encountered. No tricks, no upsell, just overall excellent service. Thank youPosted onTrustindex verifies that the original source of the review is Google. Have Been Using them for years now and I am never disappointed. Amazing people to work with and always outstanding service. They will always give you the best advice and best service for your needs and will not try to upsell you on anything. I highly recommend for anyone in need of any HVAC equipment or services!Posted onTrustindex verifies that the original source of the review is Google. Had a problem with my AC and Anthony came and fixed it quick. Great service and super professional. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. We are very happy with the installation and most grateful to such a pleasant professional crew for their fine efficient service. Mario and AngelaPosted onTrustindex verifies that the original source of the review is Google. My AC broke down at the worst possible time. I called Carm at furnace factory direct and he came to assess. The problem was diagnosed and fixed on the same day, and at a great price! I will be using furnace factory direct for all of my home comfort needs from now on. Thank you Carm!!Posted onTrustindex verifies that the original source of the review is Google. Great experience dealing with Anthony. I had an issue with my AC in the middle of a heat wave. The issue was fixed less than 12 hours after I called them! Excellent service, highly recommend!
