Furnace Factory Direct
About
Serving the Ottawa Area for over 20 years.
We are your Home Comfort Experts.
You may have noticed more of our trucks around the city lately.
We are a new generation of H.V.A.C contractors; professional, caring, priced right and growing fast!
Tom Kingdom
Tom has been the proud owner of Furnace Factory Direct since 2008, at which time he brought forth his 16 years of HVAC experience to join forces with the already formed and reputable company.
“I have always admired service that goes beyond someone’s expectations, and it doesn’t take long to notice when you’re getting the kind of service you deserve.”
Carmine Mariano
Having worked in the HVAC industry for over 30 years now, he brings decades of knowledge & understanding of the products to the table. Being fluent in Italian & French also makes him a great addition to the sales team.
“Looking forward to many more years of helping the community with all of their heating & cooling needs!”
Anthony Mariano
Formerly with Sears Home Services, has recently joined services with Tom and Furnace Factory Direct. He comes to us with experience in HVAC sales and a background in marketing.
“I look forward to working with such a passionate team in offering you a an outstanding service and an exceptional product!”
Air Conditioning
Cool comfort made efficient.
Furnace
Reliable heat for every season.
Heated Floors
Warmth from the ground up.
Hot Water Tank
Hot water when you need it.
Humidifier
Healthier air, better comfort.
Fireplace
Style and warmth combined.
EXCELLENT Based on 200 reviews Posted on Christine HartleyTrustindex verifies that the original source of the review is Google. Our AC unit abruptly stopped working yesterday so I called Furnace Factory Direct this morning to see if they could come sometime this week to fix. Jordan, their technician, was at our house same day at 11 am and our unit was up and running by noon! This company always gives exemplary service. I could not recommend them more!Posted on Maureen RitchieTrustindex verifies that the original source of the review is Google. I recently had the best sales & service experience in my dealings with Furnace Factory Direct. My hot water tank was leaking, I called Carmine Mariano &he sent Anthony Mariano out right away! He was ready with a quote to rent or buy & a great suggestion for brand & type. We went for buying a tankless water heater. We thought we might have to wait more than a few daysn but Anthony said he would do his best to get it done asap. He overdelivered! A crew of 4 came that day to remove the old tank & install the new tankless water heater (which I love). The techs who came: Tom, Andrew, Michael, Hong & Shawn were friendly, helpful, professional. They put the tank whereI asked, were super clean & even cleaned up the mess from the leak! I highly recommend Furnace Factory DirectaPosted on C KTrustindex verifies that the original source of the review is Google. After years of switching between HVAC techs, I’ve finally found one that’s reliable and trustworthy. Anthony was quick and professional and I would recommend him to anyone. I will definitely be using Furnace Factory for the rest of my HVAC needsPosted on Lloyd HayesTrustindex verifies that the original source of the review is Google. We replaced our 23 year-old furnace with a new Trane furnace from “Furnace Factory Direct.” Best price out of 4 competitors; We weren’t just looking to replace the furnace, we wanted to make sure that the furnace was well suited for our house. Straight up, we found the Furnace Factory Direct HVAC people “are technically knowledgeable, and experienced.” The new furnace is “specifically tuned” for our house and that means more balanced air conditioning, better energy efficiency and savings; plus a much more comfortable environment. The bottom line: We got a very good furnace at a good price; Tuned specifically for our house. We are saving money on AC right now and we will see significant savings during the winter. More importantly, the the house is comfortable on all floors. Would we recommend Furnace Factory Direct - Absolutely ... Knowing what we know now - after having the experience, we definitely “highly recommend” this company.Posted on Emon BTrustindex verifies that the original source of the review is Google. This is the most honest and reliable trades company I've ever encountered. No tricks, no upsell, just overall excellent service. Thank youPosted on MpireTrustindex verifies that the original source of the review is Google. Have Been Using them for years now and I am never disappointed. Amazing people to work with and always outstanding service. They will always give you the best advice and best service for your needs and will not try to upsell you on anything. I highly recommend for anyone in need of any HVAC equipment or services!Posted on Santino MalacriaTrustindex verifies that the original source of the review is Google. Had a problem with my AC and Anthony came and fixed it quick. Great service and super professional. Highly recommend!Posted on marsanistTrustindex verifies that the original source of the review is Google. We are very happy with the installation and most grateful to such a pleasant professional crew for their fine efficient service. Mario and AngelaPosted on Rick MessinaTrustindex verifies that the original source of the review is Google. My AC broke down at the worst possible time. I called Carm at furnace factory direct and he came to assess. The problem was diagnosed and fixed on the same day, and at a great price! I will be using furnace factory direct for all of my home comfort needs from now on. Thank you Carm!!Posted on Anthony CilibertoTrustindex verifies that the original source of the review is Google. Great experience dealing with Anthony. I had an issue with my AC in the middle of a heat wave. The issue was fixed less than 12 hours after I called them! Excellent service, highly recommend!
Have a question?
We’re here to help!
Service: (613) 829-8186
Sales: (613) 292-8881
sales@furnacefactorydirect.ca
17 Grenfell Cres. Unit 6
Ottawa, ON K2G 0G3






